Free Assessment

Your Privacy Matters

How we handle your information, photos, and project data — with full transparency.

Our Promise, Simply Put

We never sell your data
Your photos stay private
Full transparency on tools we use

Photos & Images You Share With Us

When you upload photos of your home through our contact form or share them during a consultation, those images are used exclusively for your project — to assess your home's current condition, develop accurate proposals, and plan the work.

We do not use your home photos in marketing materials, social media, portfolios, or any public-facing content unless you explicitly give us separate, written permission. If you'd like to share your before/after results to help other homeowners, we'll always ask first — it's your choice, never assumed.

Photos uploaded through our secure form are transmitted over encrypted connections (HTTPS/TLS) and stored in secure cloud infrastructure (AWS S3) with restricted access limited to project team members.

Technology & Tools We Use

We use industry-leading technology to deliver better results for you. Here's what we use and why:

HOVER 3D

Creates accurate 3D models of your home from photos for precise measurements. This means fewer site visits and more accurate proposals.

AI-Assisted Property Research

Helps us understand your property's characteristics — home style, age, lot size — so we can tailor recommendations to your specific situation before we even visit.

Secure Cloud Storage (AWS)

Your photos, project details, and communications are stored in enterprise-grade encrypted infrastructure — the same security standard used by financial institutions.

Encrypted Communications

All data transmitted between your device and our systems is encrypted with TLS — the same technology that protects online banking.

None of these tools share your information with third parties for marketing purposes. They are used solely to improve the quality and accuracy of the work we do for you.

Personal Information We Collect

When you fill out our contact form, we collect:

  • Name, email address, and phone number — to communicate with you about your project
  • Property address — to assess your home and prepare proposals
  • Project preferences and timeline — to tailor our recommendations
  • Photos you choose to upload — to evaluate your home's exterior

We never sell, rent, or share your personal information with third-party marketers, data brokers, or anyone outside of what's necessary for your project.

Your Rights & Data Control

You have full control over your information. At any time, you can:

  • Request access — Ask us what information we have about you
  • Request correction — Tell us if anything is inaccurate
  • Request deletion — Ask us to permanently remove your data and photos
  • Opt out — Unsubscribe from emails or text messages at any time (reply STOP to any text)

To exercise any of these rights, email us at info@aaexterior.com or call (774) 280-3809. We'll respond within 48 hours.

Massachusetts Data Privacy

Massachusetts has enacted the Massachusetts Data Privacy Act (MDPA), effective July 1, 2026. While this law primarily targets large-scale data processors, we proactively align with its principles because it's the right thing to do. Your right to know, access, correct, and delete your data is respected regardless of legal thresholds.

Communications

Your phone number is used exclusively for project-related communications. We don't share it with third parties for marketing. If you opt in to text messages, you can opt out at any time by replying STOP. Email promotions include a one-click unsubscribe link.

Updates to This Policy

We may update this policy as our practices evolve or regulations change. Any material changes will be posted here. This policy was last updated on May 15, 2026.

Questions About Your Privacy?

We're happy to answer any questions about how we handle your information.